If your organization is being forced into insurance contracts with downside financial risk, you’re going to be tempted to pass at least some of that down to your clinicians.
And if you do that transparency is essential.
You must be candid with your clinicians about the rules of these contracts.
You must be clear as to what behaviors from them are desirable as you try to make your contracts succeed.
You must provide regular data to your clinicians which helps them follow the results of the clinical changes you want them to make.
If you don’t do each of these three things, you will not get the performance you want.
In the past, not getting the performance you want meant less money.
If you’re taking downside financial risk, it now means a meaningful financial loss.
The rules are different, the consequences are different.
You have to play the game differently as well.